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Microsoft Dynamics 365 Pricing & Licensing

Agile – Flexible – Adaptable

Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.
1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. A tenant contains uniquely identified domains, users, security groups, and licenses. Your organization may have multiple tenants, and a single tenant can contain multiple Dynamics 365 (online) environments. To learn about qualifying apps and other discounts, see the Licensing guide or contact us. 2 Microsoft Sales Copilot is included in Sales Enterprise, and any plan that includes Dynamics 365 Sales Enterprise,at no additional cost.
3 10 users minimum of qualifying Dynamics 365 app.
4 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.
5 When purchased as a standalone application or additional capacity.

Microsoft Power Platform

Action – Analyze – Automation

Power Apps 

Microsoft Power Apps is a low code/no code application platform that allows enterprises to digitize business operations by easily building line of business applications and customizing existing Dynamics 365 and Office 365 applications.

Licensing structure – Per User/Per Month or Standalone

Licensing is supported on both a “per user” basis as well as a “per user, per app” basis. Both standalone licenses are fully featured.

Standalone Licensing Explained

Customers that only need general purpose and full capabilities of the platform should license Power Apps on a standalone basis.

Power Apps per app plan

This plan allows organizations to get started with the platform at a lower entry point.

Customers on the per app plan typically start with 1-2 leading use case scenarios before adopting the platform more broadly. Power Apps per app plan is also an attractive licensing option to license end users that run only a few apps.

Power Apps per app plan allows individual users to run 2 custom applications (be it canvas or model or both) and access 1 custom portal based on the full capabilities of Power Apps.

Power Apps per user plan

This plan allows licensed users to run unlimited custom applications based on the full capabilities of Power Apps.

Power Apps Pricing

Power BI – Analyze

Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and collaborative insights. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover insights, and share with everyone you want.

What a user can do in the Power BI service depends on the type of per-user license that they have. The level of access provided by their license depends on whether the workspace being accessed is assigned to Power BI Premium capacity. All users of the Power BI service must have a license.  Admins can get a Power BI subscription and assign licenses to users.

There are two kinds of Power BI subscriptions for organizations: standard and premium.

Standard Licensing

A standard, self-service Power BI Pro subscription requires admins to assign per user licenses. There’s a per user monthly fee for Power BI Pro licenses. This license type enables collaboration, publishing, sharing, and ad-hoc analysis. Content is saved to shared storage capacity that is fully managed by Microsoft.

Premium Licensing

A Power BI Premium subscription allots dedicated capacity to an organization. The premium license is suitable for Enterprise BI, big data analytics, and Cloud and on-premises reporting.  Premium provides advanced administration and deployment controls. Dedicated compute and storage resources are managed by capacity admins in your organization. There’s a monthly cost for this dedicated environment. In addition to other Premium advantages, content stored in Premium capacity can be accessed by and distributed to users who don’t have Power BI Pro licenses. At least one user must have a Power BI Pro license assigned to use Premium, and content creators and developers still need a Power BI Pro license.

Power BI Pricing

Power Automate (formally Flow) – Robotic Process Automation

Power Automate allows enterprises to implement automated workflows and business processes and achieve operational efficiencies.  General purpose Power Automate capabilities are licensed on a standalone basis. Limited Power Automate capabilities are also included within Power Apps, Office 365 and Dynamics 365 licenses.

Standalone Power Automate licensing

Customers that need full-fledged, general purpose workflow, business process automation or Robotic Process Automation (RPA) capabilities, should consider purchasing a standalone Power Automate licenses.

Licensing is supported on both a “per user” basis as well as a “per flow” basis. All standalone licenses

include the full capabilities on Power Automate except for RPA functionality which is only included in Power Automate per use with attended RPA plan.

Power Automate per user plan

Power Automate per user plan equips individual users to create and run unlimited workflows and

business processes based on their unique needs. The per user plan is intended to support the broad

adoption of an automation culture in an organization. Should the entire organization be licensed with the Power Automate per user plan, admins will have minimal overhead with tracking how many flows are being activated/used within the organization.

Power Automate per flow plan

The Power Automate per flow plan is licensed by flow and allows customers to implement critical business processes with capacity that serves teams, departments, or the entire organization without individually licensing each end user that triggers the licensed flow.

Power Automate per flow plan is great for departmental scenarios where typically, one power user sets up a flow and shares the same with the broader group. This plan alleviates the need to license each end user that knowingly/unknowingly triggers execution of the licensed flow.

Power Automate unattended RPA add-on (Robotic Process Automation)

The Power Automate unattended RPA add-on extends UI-based automation by enabling a bot to run autonomously, i.e. independent of a user. Unattended bots can be deployed on a local or remote desktop, or another virtualized environment. The Power Automate per user with attended RPA or Power Automate per flow plans are eligible base offers for the unattended RPA add-on. Note, the Power Automate unattended RPA add-on is licensed by bot. Concurrent instances of a singular process require an additional unattended bot for each instance – multiple unattended RPA add-ons can be applied against a qualifying base license.

Power Automate use rights included with Dynamics 365 licenses

Dynamics 365 licenses include Power Automate use rights for the purpose of customizing and extending Dynamics 365 application(s). Power Automate use within Dynamics 365 is limited to the context of the embedding Dynamics 365 application. For both triggers and actions, flows included within the Dynamics 365 application can connect to:

  • Any data source within the use rights of the Dynamics 365 application
  • Directly with the Dynamics 365 application (via built in trigger/action)

If the embedded flow is not within the context of the Dynamics 365 application, then standalone Power Automate licenses will need to be purchased.

Power Automate Pricing

Power Virtual AI – Agents

Power Virtual Agents empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. It easily integrates bots with hundreds of apps and services using prebuilt connectors and allows the ability to create custom workflows with Power Automate, enabling bots to act on behalf of customers. It allows users to monitor and continuously improve bot performance using AI and data-driven insights available in an easy-to-read dashboard.

Power Virtual Agents Licensing

The Power Virtual Agents application is licensed per tenant. Power Virtual Agents will be charged

according to the unit of ‘billed session’.  A billed session is an interaction between the user and the bot and represents one unit of consumption.

A user license (called Power Virtual Agent User License) is required for each user authoring bots with

Power Virtual Agents. Available at no additional cost, the license can be assigned to users by the

administrator in the admin portal. Microsoft recommends acquiring the tenant license (with capacity add-on if needed) and user licenses as part of a single transaction to simplify on-boarding to Power Virtual Agents.

Virtual Agents Pricing

Dynamics 365 Qualified licenses that includes Power Apps and Power Automate capabilities

Why Partner With SIS?

SIS (Strategic Industry Solutions) helps project and service focused companies manage every stage of the delivery and service life-cycle with complete Project Management, Project Accounting, Job Costing, Business Intelligence, and CRM Software built on Microsoft Dynamics.  We help our clients manage cost and risk and deliver their unique value to their customers with proven software and 20 years of Industry Experience.

The SIS solution based on the ground breaking Microsoft Dynamics 365 is the most complete and integrated solution in the A/E/C – Professional Service marketplace today, focusing on mobilityease of use, and integration. The unified business application environment.

Our Focus Is “Your Industry” Not Just Technology!