Dynamics 365 Price Increases are Coming; What you need to know and how to prepare.
Microsoft has announced a price increase for many of its Dynamics 365 ERP and CRM modules beginning on October 1, 2024. This increase marks the first for users in more than five years. While price increases pose a challenge, they also reflect Microsoft’s continued commitment to investing in the development and enhancements of Dynamics 365, AI, and cloud technology.
In the official announcement blog post, Bryan Goode, Microsoft’s Corporate Vice President of Business Applications and Platform, explained the need for this increase. “Each year, we release hundreds of new features and enhancements designed to help people work smarter, reclaim time, and collaborate seamlessly.” The price increases will apply globally to all new and existing customers on their next renewal after October 1, 2024. They will also affect monthly and annual pricing for applicable products.
| Product Name | Current Price | Price after October 1, 2024 |
| D365 Sales Enterprise | $95.00 | $105.00 |
| D365 Sales Premium | $135.00 | $150.00 |
| D365 Sales Device | $145.00 | $160.00 |
| Microsoft Relationship Sales | $162.00 | $177.00 |
| D365 Customer Service Enterprise | $95.00 | $105.00 |
| D365 Customer Service Device | $145.00 | $160.00 |
| D365 Field Service | $95.00 | $105.00 |
| D365 Field Service Device | $145.00 | $160.00 |
| D365 Finance | $180.00 | $210.00 |
| D365 Supply Change Management | $180.00 | $210.00 |
| D365 Human Resources | $120.00 | $135.00 |
| D365 Project Operations | $120.00 | $135.00 |
| D365 Operations – Device | $75.00 | $85.00 |
| D365 Commerce | $180.00 | $210.00 |
Pricing for the Cloud products listed below will remain unchanged at this time:
- D365 Customer Insights
- D365 Field Service Resource Scheduling Optimization
- D365 Team Members
- D365 Sales Insights
Act Now and Safeguard your Pricing
If you are interested in purchasing Dynamics 365 or adding new modules, you should make this purchase now. If you are still running Dynamics AX, use the Microsoft Bridge to the Cloud 2 promotion, which offers a 40% discounted migration option for moving to Dynamics 365. This promotion includes a 3-year price guarantee.
There are strategies to maintain current pricing, and we can assist.
If you are an existing D365 client, renew your subscription before October 1st to lock in your current subscription price and avoid the price increase for this year.
SAVE: Existing customers with annual/monthly licenses can also convert to a 3-year term, which will lock them at their current pricing for the entire 3-year period. This can help mitigate the impact of the increased subscription cost on your operation.
If you have questions, our SIS team will be happy to help. Please contact us with any questions.
