{"id":102142,"date":"2021-01-27T00:00:00","date_gmt":"2021-01-27T05:00:00","guid":{"rendered":"https:\/\/sisn.com\/microsoft-customersource-retirement\/"},"modified":"2021-01-27T00:00:00","modified_gmt":"2021-01-27T05:00:00","slug":"microsoft-customersource-retirement","status":"publish","type":"post","link":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/","title":{"rendered":"Microsoft CustomerSource Retirement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"102142\" class=\"elementor elementor-102142 elementor-100621\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f9ee1 e-flex e-con-boxed e-con e-parent\" data-id=\"f8f9ee1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19e1b8a9 elementor-widget elementor-widget-text-editor\" data-id=\"19e1b8a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\">Important Notice to Dynamics SL Customers<\/h2><h3 style=\"text-align: center;\"><strong><br \/>Microsoft CustomerSource Retirement \u2013 Prepare for New Site Launch<\/strong><\/h3><p>To create a better and a more unified experience for Dynamics On-premises customers, on February 15, 2021, Microsoft CustomerSource website will retire, and a new site will launch.<\/p><p>In preparation for this move, Dynamics SL customers should bookmark this <a href=\"https:\/\/docs.microsoft.com\/en-us\/dynamics\/s-e\/global\/additionalresources\" target=\"_blank\" rel=\"noopener noreferrer\">Resource<\/a> page to access content currently offered on CustomerSource.\u00a0 Upon the website retirement date, customer will be directed to the new website experience.<\/p><p>Your current CustomerSource login and password will continue to be required to access the new website to download hot fixes, new product versions and to access Customer Business Center.<\/p><p><strong>Microsoft New Technical Support Experience<\/strong><\/p><p>Microsoft is working to streamline and improve the support experience across our product portfolio. As part of this effort, they are consolidating workflows from legacy portals to their new modern support experiences.<\/p><p>Microsoft is updating the technical support experience for Dynamics customers. As part of this change, you will no longer be able to create and view technical support requests at <a href=\"http:\/\/support.microsoft.com\/supportforbusiness\">support.microsoft.com\/supportforbusiness<\/a> as of October 1, 2020.\u00a0\u00a0 After October 1, 2020, SL customers can log and manage incidents on Services Hub at <a href=\"http:\/\/serviceshub.microsoft.com\/supportforbusiness\">serviceshub.microsoft.com\/supportforbusiness<\/a>.<\/p><p>*** This change only has an impact where customers create and view technical support incidents. ***<\/p><p><strong>Keeping our Customers Informed<\/strong><\/p><p>As your Microsoft Dynamics SL Partner, we will continue to keep you up to date of these changes and any additional news that you need to know.\u00a0 Please <a href=\"mailto:dpeavy@sisn.com?subject=Important%20changes%20for%20Dynamics%20customers\">Contact SIS<\/a> with any questions regarding these changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Important Notice to Dynamics SL Customers Microsoft CustomerSource Retirement \u2013 Prepare for New Site Launch To create a better and a more unified experience for Dynamics On-premises customers, on February 15, 2021, Microsoft CustomerSource website will retire, and a new site will launch. In preparation for this move, Dynamics SL customers should bookmark this Resource&hellip;<\/p>\n","protected":false},"author":1,"featured_media":102126,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[381,386],"tags":[],"class_list":["post-102142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dynamics-sl-en-gb","category-news-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft CustomerSource Retirement | Construction ERP<\/title>\n<meta name=\"description\" content=\"SIS is the leading provider of Microsoft Dynamics 365 Enterprise Resource Planning (ERP), Project Management, and accounting solutions for contractors and professional service companies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft CustomerSource Retirement\" \/>\n<meta property=\"og:description\" content=\"SIS is the leading provider of Microsoft Dynamics 365 Enterprise Resource Planning (ERP), Project Management, and accounting solutions for contractors and professional service companies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/\" \/>\n<meta property=\"og:site_name\" content=\"Construction ERP\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-27T05:00:00+00:00\" \/>\n<meta name=\"author\" content=\"678pcdemo_fvnkgi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"678pcdemo_fvnkgi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/\"},\"author\":{\"name\":\"678pcdemo_fvnkgi\",\"@id\":\"https:\\\/\\\/sisn.com\\\/#\\\/schema\\\/person\\\/3cef1e78639c3900321c3e2109afa37f\"},\"headline\":\"Microsoft CustomerSource Retirement\",\"datePublished\":\"2021-01-27T05:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/\"},\"wordCount\":250,\"publisher\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sisn.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/getty_485441942_2000133320009280233_346056.jpg\",\"articleSection\":[\"Dynamics SL\",\"News\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/\",\"url\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/\",\"name\":\"Microsoft CustomerSource Retirement | Construction ERP\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sisn.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/getty_485441942_2000133320009280233_346056.jpg\",\"datePublished\":\"2021-01-27T05:00:00+00:00\",\"description\":\"SIS is the leading provider of Microsoft Dynamics 365 Enterprise Resource Planning (ERP), Project Management, and accounting solutions for contractors and professional service companies.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sisn.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/getty_485441942_2000133320009280233_346056.jpg\",\"contentUrl\":\"https:\\\/\\\/sisn.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/getty_485441942_2000133320009280233_346056.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"Microsoft CustomerSource Retirement\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/microsoft-customersource-retirement\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sisn.com\\\/en-gb\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Microsoft CustomerSource Retirement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sisn.com\\\/#website\",\"url\":\"https:\\\/\\\/sisn.com\\\/\",\"name\":\"Construction ERP with Microsoft & SIS\",\"description\":\"End-to-end project accounting built on Microsoft Dynamics 365\",\"publisher\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/#organization\"},\"alternateName\":\"SIS\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sisn.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sisn.com\\\/#organization\",\"name\":\"SIS\",\"url\":\"https:\\\/\\\/sisn.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/sisn.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sisn.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/500x500-sis-white-background-and-border-1.jpg\",\"contentUrl\":\"https:\\\/\\\/sisn.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/500x500-sis-white-background-and-border-1.jpg\",\"width\":500,\"height\":500,\"caption\":\"SIS\"},\"image\":{\"@id\":\"https:\\\/\\\/sisn.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/793109\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/sisn.com\\\/#\\\/schema\\\/person\\\/3cef1e78639c3900321c3e2109afa37f\",\"name\":\"678pcdemo_fvnkgi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/df04eed432d74f4b55c38baa33d639a114a7940a4056a30b712a7cdc59655b11?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/df04eed432d74f4b55c38baa33d639a114a7940a4056a30b712a7cdc59655b11?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/df04eed432d74f4b55c38baa33d639a114a7940a4056a30b712a7cdc59655b11?s=96&d=mm&r=g\",\"caption\":\"678pcdemo_fvnkgi\"},\"sameAs\":[\"http:\\\/\\\/sisn.com\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Microsoft CustomerSource Retirement | Construction ERP","description":"SIS is the leading provider of Microsoft Dynamics 365 Enterprise Resource Planning (ERP), Project Management, and accounting solutions for contractors and professional service companies.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/","og_locale":"en_GB","og_type":"article","og_title":"Microsoft CustomerSource Retirement","og_description":"SIS is the leading provider of Microsoft Dynamics 365 Enterprise Resource Planning (ERP), Project Management, and accounting solutions for contractors and professional service companies.","og_url":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/","og_site_name":"Construction ERP","article_published_time":"2021-01-27T05:00:00+00:00","author":"678pcdemo_fvnkgi","twitter_card":"summary_large_image","twitter_misc":{"Written by":"678pcdemo_fvnkgi","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/#article","isPartOf":{"@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/"},"author":{"name":"678pcdemo_fvnkgi","@id":"https:\/\/sisn.com\/#\/schema\/person\/3cef1e78639c3900321c3e2109afa37f"},"headline":"Microsoft CustomerSource Retirement","datePublished":"2021-01-27T05:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/"},"wordCount":250,"publisher":{"@id":"https:\/\/sisn.com\/#organization"},"image":{"@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/#primaryimage"},"thumbnailUrl":"https:\/\/sisn.com\/wp-content\/uploads\/2025\/01\/getty_485441942_2000133320009280233_346056.jpg","articleSection":["Dynamics SL","News"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/","url":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/","name":"Microsoft CustomerSource Retirement | Construction ERP","isPartOf":{"@id":"https:\/\/sisn.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/#primaryimage"},"image":{"@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/#primaryimage"},"thumbnailUrl":"https:\/\/sisn.com\/wp-content\/uploads\/2025\/01\/getty_485441942_2000133320009280233_346056.jpg","datePublished":"2021-01-27T05:00:00+00:00","description":"SIS is the leading provider of Microsoft Dynamics 365 Enterprise Resource Planning (ERP), Project Management, and accounting solutions for contractors and professional service companies.","breadcrumb":{"@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/#primaryimage","url":"https:\/\/sisn.com\/wp-content\/uploads\/2025\/01\/getty_485441942_2000133320009280233_346056.jpg","contentUrl":"https:\/\/sisn.com\/wp-content\/uploads\/2025\/01\/getty_485441942_2000133320009280233_346056.jpg","width":1920,"height":1080,"caption":"Microsoft CustomerSource Retirement"},{"@type":"BreadcrumbList","@id":"https:\/\/sisn.com\/en-gb\/microsoft-customersource-retirement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sisn.com\/en-gb\/"},{"@type":"ListItem","position":2,"name":"Microsoft CustomerSource Retirement"}]},{"@type":"WebSite","@id":"https:\/\/sisn.com\/#website","url":"https:\/\/sisn.com\/","name":"Construction ERP with Microsoft & SIS","description":"End-to-end project accounting built on Microsoft Dynamics 365","publisher":{"@id":"https:\/\/sisn.com\/#organization"},"alternateName":"SIS","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sisn.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/sisn.com\/#organization","name":"SIS","url":"https:\/\/sisn.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/sisn.com\/#\/schema\/logo\/image\/","url":"https:\/\/sisn.com\/wp-content\/uploads\/2025\/01\/500x500-sis-white-background-and-border-1.jpg","contentUrl":"https:\/\/sisn.com\/wp-content\/uploads\/2025\/01\/500x500-sis-white-background-and-border-1.jpg","width":500,"height":500,"caption":"SIS"},"image":{"@id":"https:\/\/sisn.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/793109"]},{"@type":"Person","@id":"https:\/\/sisn.com\/#\/schema\/person\/3cef1e78639c3900321c3e2109afa37f","name":"678pcdemo_fvnkgi","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/df04eed432d74f4b55c38baa33d639a114a7940a4056a30b712a7cdc59655b11?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/df04eed432d74f4b55c38baa33d639a114a7940a4056a30b712a7cdc59655b11?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/df04eed432d74f4b55c38baa33d639a114a7940a4056a30b712a7cdc59655b11?s=96&d=mm&r=g","caption":"678pcdemo_fvnkgi"},"sameAs":["http:\/\/sisn.com"]}]}},"_links":{"self":[{"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/posts\/102142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/comments?post=102142"}],"version-history":[{"count":0,"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/posts\/102142\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/media\/102126"}],"wp:attachment":[{"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/media?parent=102142"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/categories?post=102142"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sisn.com\/en-gb\/wp-json\/wp\/v2\/tags?post=102142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}